We understand importance of safeguarding your data, which is why we have developed a robust backup system designed to ensure its security.
This system employs off-server backups for all the applications under your hosting, storing them on an external storage which helps to keep your server's storage optimized.
Key features of our Backup system:
Backup copies are retained for a maximum of 30 days.
Our automated backup process runs daily to secure your website.
You can create up to 5 manual backups whenever needed.
How to Locate Backups in BigScoots Console:
Log in to your BigScoots Console using this link.
Once you’re logged in, click Websites from the top menu to access your website settings.
Select the domain from the list that you want to manage backups for.
Click Backups in the bottom-left corner. You will then see a list of available backups.
Note: You can also select your Staging Environment from the top banner drop-down to see its backups.
How to Create a Backup:
Click the Create Manual Backup button to create a new backup. Please note that you can have up to 5 manual backups.
Next, a confirmation pop-up will appear. Enter a name for the backup, then click Create Backup.
How to Restore Backups:
Locate the backup date you want to restore the site from. We store backups for up to 30 days. Once you find the required backup, click Restore. The restoration process may take some time, depending on the size of the website.
How to Download Backups:
Locate the backup date you want to download. We store backups for up to 30 days. Once you find the required backup, click Download.
You will then be asked to confirm the request. Click Acknowledge & Generate to proceed.
Once the backup is ready, a download link will appear in the Notification Center. Click the link to download the backup to your local device.
Congratulations! You’ve successfully managed your site backups through the BigScoots Console.
If you have any questions, please don’t hesitate to contact our team via live chat.
For technical inquiries, please feel free to reach out to our support team by emailing help@bigscoots.com from your registered email or by submitting a support ticket from within your BigScoots Console.