Skip to main content

BigScoots Console: Site Lock Prompt

Learn what that white pop-up asking for a username and password is, and how you can enable or disable it on your Live and Staging sites.

Written by Asher Anwer

So you've gone ahead and created a new staging website on BigScoots! However, you may be confused about why you see the following when you visit the staging website URL.

This is NOT where you input your WordPress credentials or BigScoots credentials. By default, the credentials for this prompt are as follows:

Username: dev
Password: dev

Once the two items above are input, you'll be directed to your staging website, which operates the same as any other WordPress website. You can still access your WordPress administrative interface by visiting /wp-admin/

What is this Site Lock feature?

Our Site Lock feature is enabled by default for all staging websites on the WPO platform. It prevents public visitors, search engine crawlers, and bots from viewing your staging website. The main reason is to avoid SEO issues due to duplicate content with your live website, but it also keeps the public eye away from your work.

How do I Enable, Disable, and Edit Site Lock?

  1. Log in to your BigScoots Console using this link.

  2. Once you’re logged in, click Websites from the top menu to access your website settings.

  3. Select the staging domain from the list where you want to enable or disable Site Lock.

  4. Click Access Protection under Access & Credentials in the left-hand menu.

  5. You will see the Site Lock (HTTP Basic Auth) option. Set your preferred username and password, then enable Site Lock. By default, the username and password are set to dev/dev.

    Please note: The Site Lock feature can be used on your live website in the same section.
    ​
    Please proceed with caution because if you enable Site Lock on your live website, it will effectively bring it offline to your visitors!



    Congratulations! You’ve successfully enabled/disabled Site Lock Prompt on your website.

    If you have any questions, please don’t hesitate to contact our team via live chat.

    For technical inquiries, please feel free to reach out to our support team by emailing help@bigscoots.com from your registered email or by submitting a support ticket from within your BigScoots Console.

Did this answer your question?