Sometimes, WordPress may be unable to update a plugin or theme, or you may see errors such as “Update Failed: Could not create directory.” In many cases, this is caused by incorrect file permissions.
The BigScoots Console includes a Fix File Permissions tool that can automatically correct these permissions with a single click.
This article provides a step-by-step guide on how to use the Fix File Permissions feature through the BigScoots Console.
Log in to your BigScoots Console using this link
Click Create New Website, then click Continue to proceed.
Select the domain where you want to fix the file permissions.
Click Access & Environment under Developer Tools in the left-hand menu.
In the bottom-right corner, click Fix next to Fix File Permissions.
Once you click Fix, a pop-up will confirm that the process has started. The Fix File Permissions process may take some time to complete, depending on the number of files on your website.
Congratulations! You’ve successfully fixed the file permissions for your website through the BigScoots Console.
If you have any questions, please don’t hesitate to contact our team via live chat.
For technical inquiries, please feel free to reach out to our support team by emailing help@bigscoots.com from your registered email or by submitting a support ticket from within your BigScoots Console.