The following key can be used to allow BigScoots staff to enter in via SSH:
ssh-ed25519 AAAAC3NzaC1lZDI1NTE5AAAAIJic9WG8sTn0dFi3BgaOT3mMKpsHAUSsmw90Lfn8BjWv support@office.bigscoots.com
You can place this entire line in your: /root/.ssh/authorized_keys file