If you are hosting your email with BigScoots and want to configure email on Mac Mail, this article is going to be useful for you.
Step #1:
Log in to your WPO Portal and access the Email from the left menu.
Step #2:
Select the domain you're using at the top left.
Step #3:
Check for your specific email account and proceed to the 'Client setup' button to view the specific setup & configuration information for your account.
You will be seeing a pop-up with your specific email settings, which is by default mail.scoots.email for both incoming and outgoing email servers and with the below port specifications.
IMAP - Port 993
POP3 - Port 995
SMTP - Port 587
Step #4:
Once we have this information, open your Mac mail client, On the top Menu bar, Select accounts, which will show you your internet accounts if any are there, and then select Add another account and select other mail account.
Step #5:
In the coming pop-up, fill your details including your friendly name, email address, and password.
You may get a screen like the one below, in that case, please proceed to the next step.
Please fill in the details we have obtained from Step 3, Please provide the email address as your username.
Click done on the next screen and Viola! Your email has been configured on your Mac mail.
Step #6:
Once you are done. Go to the Menu bar on top and click on Mail --> Preferences
Make sure that "Automatically manage connection settings" is unticked and port is port numbers are set accordingly to 993 or 995 (IMAP or POP3) and 587 respectively as below.
Feel free to submit a ticket with our team if you run into any further issues or have any other questions!