cPanel email filters help you manage and control the incoming mail for your domain. cPanel offers two built-in email handling options: Global filters, located under Global Email Filters and user-level email filters. In this article, we’ll focus on global email filters, which allow you to set up filters for for all the emails under your domain.
Enter cPanel - If you don't know how, you can follow this guide.
In cPanel, look for the Global Email Filters option under the Email tab.
On the Global Email Filters page, you will see a button labeled 'Create a New Filter.' Click the button to create your global filter.
Within Create a New Filter, you will have a variety of categories to fill out. Please fill out the following for your filter:
Filter Name - A name for your filter. Please make sure the name is unique from any other filter for the email.
Rules - The basis of how the filter operates. You will first want to select the subject the rule pertains to in the first dropdown. In the second, you will want to set up the rule. In the box below the dropdowns, you will want to write the variable your rule is looking to filter.
Actions - The action taken if rule applies to message, includes actions such as sending a fail message, redirecting a message and discarding it.
If you would like to include more than one rule or action, you may do so by clicking the + button to the right of the category. If you would like to remove a rule or action, you may click the - button. In the case of Rules, you may also select for the additional ones to act as an or or and set.
Once you have finished setting up your emails filters, click Create to proceed.
After clicking create, you will receive a green message box confirming the filter creation was successful.
Heading back to the Edit Email Filters page, you will be able to see your current filters where you can select to Edit or Delete the filter. If you choose to edit, you will be sent back to the page you created the filter on. If you select to delete, you will be taken to a confirmation page where you can click Delete Filter to proceed.
To test out your filter, scroll down to Filter Test on the Edit Filters page and click Test Filter. You will then be redirected to a results page where you can test the delivery.
Congratulations! You've successfully managed your global email filters.
If you have any questions, please don’t hesitate to contact our team via live chat.
For technical inquiries, please feel free to reach our support team by emailing support@bigscoots.com from your registered email or by submitting a support ticket.