A DNS MX record is a setting that can be managed within cPanel. To route your emails to a specific server, you can configure this under 'Email Routing.' If you need to manage the MX records for your emails, you can do so under 'Zone Editor.' This guide will walk you through the process of configuring and managing your MX records.
Please Note: You can use Google Apps to manage your emails. You will be able to set this up by adding the MX entries for Google mail servers under 'Zone Editor.'
Index:
Configuring Email Routes
In this section, we will walk you through how to configure the routing for your email within 'Email Routing.'
Enter cPanel - If you don't know how, you can follow this guide.
In cPanel, look for the 'Email Routing' option under the 'Email' tab.
Under 'Email Routing,' select your domain and configure the settings. If you have multiple domains, a dropdown menu under 'Domain' will allow you to choose the desired one; if only one domain is available, it will be selected by default. After selecting the domain, choose a configuration from the options below (we generally recommend 'Local Mail Exchanger'):
Automatic - Will set up the best option for you from below.
Local Mail Exchanger - The server will always accept mail for this domain. The system will deliver mail to the local mailbox.
Backup Mail Exchanger - The server will act as a backup mail exchanger. The system will hold mail for this domain until a lower number mail exchanger is available.
Remote Mail Exchanger - The server will not accept mail for this domain. The system sends all mail for this domain to the lowest numbered mail exchanger.
Once you are all set, click 'Change'.
Managing Domain MX Records
In this section, we will walk you through how to manage your MX records within 'Zone Editor.'
Enter cPanel - If you don't know how, you can follow this guide.
In cPanel, look for the 'Zone Editor' option under the 'Domains' tab.
Find the domain you want to manage, then to add an MX record, click '+ MX Record.'
In the form, enter values for 'Priority' and 'Destination.' For 'Priority,' enter a number—note that a higher number indicates lower priority, with 0 being the highest priority. For 'Destination,' enter the domain where you want all emails to be routed. Once set, click 'Add An MX Record.'
You may also edit your existing records by clicking 'Manage' near the domain.
Find the record you want to edit, then click 'Edit' near the record.
The Name, TTL, Type and Record are all able to be edited. Once you have made your edits, click 'Save Record.'
If you would like to delete a record, click 'Delete' next to the record you want to delete.
A confirmation screen will appear, click 'continue' to delete.
Congratulations! You've successfully managed your MX records.
If you have any questions, please don’t hesitate to contact our team via live chat.
For technical inquiries, please feel free to reach our support team by emailing support@bigscoots.com from your registered email or by submitting a support ticket.