Taking those first steps is a major milestone for any BigScoots client. We understand that migrating a site may feel overwhelming, but rest assured, we’ve got you covered. All we need from you is to complete the migration request form, and we’ll take care of the rest. This guide will walk you through the form, ensuring a smooth and seamless transition to BigScoots.
Index:
Help: Accessing Migration Form?
Help: Accessing Migration Form?
On the Home page, click the Request Migration button to initiate a migration request.
Add New Site
Log in to your BigScoots Console using this link, then click Request Migration. You will be directed to the Add New Site page, where Migrate Existing Website will be selected by default. Click Continue to proceed.
Introduction
The Introduction page outlines the expectations for the migration. We ask that you please read through the introduction. Once complete, all you need to do is choose your service/domain at the bottom and click Continue.
Team & Hosting
In this section, you will be asked to provide the Team & Hosting Details. To use an existing service, select the service linked to your account and click Continue.
To purchase a new service for this migration, click Order New Service.
Domain Selection
On the Domain Selection page, you will be asked to enter your domain name. Add your domain name and click Continue. If you want to migrate more than one domain, please add each domain separately.
Access Details
The Access Details page is where you'll provide the necessary information to access your current host and site.
If you are migrating via a backup, SSH, or WordPress, please follow their instructions outlined under Special Migration Steps.
For the Site Details, we ask that you fill out the following:
Hosting Login - Please select your current host (if not in the list choose Other, then input URL) and input the logins to your account.
DNS Update Option: You can select either “Help me update DNS” or “I'll update DNS.” We recommend providing us with access to your DNS so we can migrate the website, verify that everything is working correctly, and update the DNS records on your behalf. This helps ensure a smooth transition and reduces the risk of data loss.
If you prefer to update the DNS records yourself, select the second option. Once the migrated website has been tested and confirmed to be working correctly, you can update the DNS records from your end.
DNS Registrar - Please select your DNS Registrar (if not in the list choose Other, then input URL) and input the logins to your account.
WordPress Login - WordPress logins are not mandatory. If you would like to share the account, you may give us the logins here.
Advance Settings
Do you have SSH details for this site?- If you have switched it on, please share the SSH login details. Otherwise, please leave it switched off.
Do you have a DNS/CDN Service?(Ex. Cloudflare / Sucuri / Ezoic) - If you have switched it on, please share the login details. Otherwise, please leave it switched off.
Will we be migrating anything with membership or e-commerce? -If it is a WooCommerce website, please leave it enabled so we can set up a maintenance page on the source site and proceed without risking data loss. Otherwise, please leave it switched off.
Do you have any website redirects? - If any special redirects are required, please switch this on and share the redirect details. Otherwise, please leave it switched off.
Special Instructions: Write any special instructions you have for the migration here.
Once all necessary information has been given, click Continue to proceed.
Add Addons
You will have the option to choose Monthly or Annual billing, and then you have the option to select Boost, Optimization Pro and Security Pro for your websites. You can also use Pro Service Bundle which will include all of them and gives you the discount for -5$ per month.
Review & Submit
Finally, you will have the option to review and submit your request. Click Create Website to proceed. Once submitted, we will receive the request and continue with the Migration.
Special Migrations Steps
Backup/.zip File Migration
Backup/.zip File Migration
For the Access Details, we ask that you fill out the following:
Hosting Login - Please select Other as the Hosting provider then write “Backup Provided” for Provider Name, Username and Password.
DNS Update Option: You can select either “Help me update DNS” or “I'll update DNS.” We recommend providing us with access to your DNS so we can migrate the website, verify that everything is working correctly, and update the DNS records on your behalf. This helps ensure a smooth transition and reduces the risk of data loss.
If you prefer to update the DNS records yourself, select the second option. Once the migrated website has been tested and confirmed to be working correctly, you can update the DNS records from your end.
WordPress Login - WordPress logins are not mandatory. If you have/would like to share the account, you may give us the logins here.
Once all necessary information has been given, click Continue to proceed.
SSH Migration
SSH Migration
For the Access Details, we ask that you fill out the following:
Hosting Login - Please select Other as the Hosting provider then write “SSH Details Provided” for Provider Name, Username and Password.
DNS Update Option: You can select either “Help me update DNS” or “I'll update DNS.” We recommend providing us with access to your DNS so we can migrate the website, verify that everything is working correctly, and update the DNS records on your behalf. This helps ensure a smooth transition and reduces the risk of data loss.
If you prefer to update the DNS records yourself, select the second option. Once the migrated website has been tested and confirmed to be working correctly, you can update the DNS records from your end.
WordPress Login - WordPress logins are not mandatory. If you have/would like to share the account, you may give us the logins here.
Under Advanced Settings, enable “Do you have SSH details for this site?” and provide the server IP address, SSH port, username, and password.
Once all necessary information has been given, click Continue to proceed.
WordPress Migration
WordPress Migration
Please note that WordPress Migrations can be a time-consuming process, so we only recommend them in cases where there are no other options.
For the Access Details, we ask that you fill out the following:
Hosting Login - Please select Other as the Hosting provider then write “WordPress Provided” for Provider Name, Username and Password.
DNS Update Option: You can select either “Help me update DNS” or “I'll update DNS.” We recommend providing us with access to your DNS so we can migrate the website, verify that everything is working correctly, and update the DNS records on your behalf. This helps ensure a smooth transition and reduces the risk of data loss.
If you prefer to update the DNS records yourself, select the second option. Once the migrated website has been tested and confirmed to be working correctly, you can update the DNS records from your end.
WordPress Login - Please input your Login URL, Username and Password, along with your WordPress URL.
Once all necessary information has been given, click Continue to proceed.
Domain Selection
The Domain Selection page is where you'll provide the necessary information to access your domain registrar and domain.
If you are curious about the options:
Help me update the DNS (Recommended): We recommend providing us with access to your DNS so we can migrate the website, verify that everything is working correctly, and update the DNS records on your behalf. This helps ensure a smooth transition and reduces the risk of data loss.
I'll update DNS: If you prefer to update the DNS records yourself, select the second option. Once the migrated website has been tested and confirmed to be working correctly, you can update the DNS records from your end.
Is Domain Registered with Current Host - If the domain registrar and current hosting provider are the same, select Other and enter “Logins shared in the Hosting Details section” in the Username, Password, and DNS Registrar fields.
DNS Registrar - The section to input your domain registrar (If the domain registrar is not in the list choose Other then input URL) and the logins. If you don't know your domain registrar, you can check using this guide.
Once all necessary information has been given, click Continue to proceed.
Advance Settings
The Advance Settings section is where you will be able to share any unique details regarding your site. Here, you'll find various options that you can select to include in the migration, along with a space to enter any additional instructions. If none of the options are relevant, you can simply leave them all unchecked and click 'Continue.'
If you are curious about the options:
Do you have SSH details for this site? - If you have switched it on, please share the SSH login details. Otherwise, please leave it switched off.
Do you have a DNS/CDN Service?(Ex. Cloudflare / Sucuri / Ezoic) - If you have switched it on, please share the login details. Otherwise, please leave it switched off.
Will we be migrating anything with membership or e-commerce? -If it is a WooCommerce website, please leave it enabled so we can set up a maintenance page on the source site and proceed without risking data loss. Otherwise, please leave it switched off.
Do you have any website redirects? - If any special redirects are required, please switch this on and share the redirect details. Otherwise, please leave it switched off.
Special Instructions: Write any special instructions you have for the migration here.
Once all necessary information has been given, click Continue to proceed.
Post-Migration Steps
If you are looking for next steps for what to do post-migration, you can find additional guides within the Getting Started section of our Knowledgebase. Below are some suggestions for what you can set up next after migration.
Congratulations! You've successfully setup your site migration.
If you have any questions, please don’t hesitate to contact our team via live chat.
For technical inquiries, please feel free to reach out to our support team by emailing help@bigscoots.com from your registered email or by submitting a support ticket from within your BigScoots Console.