cPanel email filters help you manage and control the incoming mail for your domain. cPanel offers two built-in email handling options: User-level filters, located under 'Email Filters,' and Global Email Filters. In this article, we’ll focus on User-level Email Filters, which allow you to set up filters for individual email accounts.
Enter cPanel - If you don't know how, you can follow this guide.
In cPanel, look for the 'Email Filters' option under the 'Email' tab.
On the 'Email Filters' page, there is a table with created emails. Look for the email you wish to edit the filters of, then click 'Manage Filters' on the right side.
You will be taken to a page to edit features for your email. To set up a new filter for your email, click the 'Create a New Filter' button.
Within Create a New Filter, you will have a variety of categories to fill out. Please fill out the following for your filter:
Filter Name - A name for your filter. Please make sure the name is unique from any other filter for the email.
Rules - The basis of how the filter operates. You will first want to select the subject the rule pertains to in the first dropdown. In the second, you will want to set up the rule. In the box below the dropdowns, you will want to write the variable your rule is looking to filter.
Actions - The action taken if rule applies to message, includes actions such as sending a fail message, redirecting message and discarding it.
If you would like to include more than one rule or action, you may do so by clicking the '+' button to the right of the category. If you would like to remove a rule or action, you may click the '-' button. In the case of Rules, you may also select for the additional ones to act as an 'or' or 'and' set.
Once you have finished setting up your emails filters, click 'Create' to proceed.
After clicking 'create,' you will receive a green message box confirming the filter creation was successful.
Heading back to the Edit Email Filters page, you will be able to see your current filters where you can select to 'Edit' or 'Delete' the filter. If you choose to edit, you will be sent back to the page you created the filter on. If you select to delete, you will be taken to a confirmation page where you can click 'Delete Filter' to proceed.
To test out your filter, scroll down to 'Filter Test' on the Edit Filters page and click 'Test Filter.' You will then be redirected to a results page where you can test the delivery.
Congratulations! You've successfully managed your email filters.
If you have any questions, please don’t hesitate to contact our team via live chat.
For technical inquiries, please feel free to reach our support team by emailing support@bigscoots.com from your registered email or by submitting a support ticket.