cPanel: Restore your website using Jetbackup restoration

Bigscoots offers 15 days of Backup retention on our shared cPanel services, utilizing the Jetbackup application for that purpose.

In order to restore a backup, follow these steps:

Step #1:

Log in to cPanel. If you're unsure how to do this, you can follow this guide. Then, go to the Files section and click on 'JetBackup 5'.

Step #2:

Click on 'Restore and Download' located second from the top on the left corner, then click on 'Home Directory' as shown in the screenshot below.

Step #3:

You will see a list of backup restore points. Click on the date from which you want to restore, then click on 'Change File Selection'.

Step #4:

Select the directory you want to restore. In my case, I am selecting public_html as I want to restore the main domain. Then, click on 'Select Files'.

Step #5:

It will then give you the option to restore the selected directory. Click on 'Restore'.

Step #6:

It will ask for confirmation on the next page. Click on 'Restore Selected Item' and keep the checkbox enabled for 'Go to Queue after I click Restore.' This will take you to the queue page and show the status of your restoration.

Step #7:

Once the restoration is complete, you will see it listed as completed in the 'Queue' section in JetBackup.

Step #8:

Similar to file backups, to restore a database, go to the Files section, click on 'JetBackup 5,' and then click on 'Database'.

Step #9:

Choose the database archive you want to restore, select the date from the dropdown, and then click on 'Restore.'

Step #10:

Step #11:

Once the restoration is complete, you will see it marked as completed in the 'Queue' section in JetBackup.

Congratulations! You've successfully restored your website.

If you have any questions, please don’t hesitate to contact our team via live chat.

For technical inquiries, please feel free to reach our support team by emailing support@bigscoots.com from your registered email or by submitting a support ticket.